Request software
First, check it is really missing#
Module names do not always match the name you know a tool by, and searching is cheaper than waiting for a request:
module avail <name>
module apropos <keyword>See Find and load software for the full search workflow. If a different version exists but not the one you want, say so in your request — installing an additional version is a smaller job than a new package.
Choosing the right route#
| Situation | What to do |
|---|---|
| The tool exists as a module | Load it — no request needed |
| A different version exists | Request the specific version you need |
| Nothing suitable exists, and others would use it | Request central installation |
| It is specific to your own project or workflow | Ask about a project-appropriate environment |
For anything specific to one person or one pipeline, a shared cluster-wide installation may not be the right answer — ask, and say what you are trying to do.
How to request#
Software requests are made in Software Requests in Mjolnir Analytics, after signing in with your Mjolnir account:
Submit the software name, version, and the details below there. If you run into a problem with the request process itself, rather than with the software, see Getting help for the Support Center.
What to include#
A request with these details can usually be acted on directly:
- The exact software name, and a link to its homepage or repository
- The version you need, and whether a newer one would do
- What you need it for — this often reveals that an installed tool already covers it
- How it is normally installed (Conda package, container, source build), if you know
- Whether others in your group need it too
Note Installation is not automatic or instant. Some software cannot be installed centrally — because of licensing, because it needs privileges that are not available on a shared cluster, or because it only makes sense inside one project's environment. Explaining your goal lets the response suggest a workable alternative rather than just declining.